Please, attach your Detailed System Report to the support ticket(click on the Browse button and choose the file). You can use your RegRun or download our special free software: In this case it will include important information made by Partizan anti-rootkit. Since version 4.5 we ask you to get the report with reboot of your computer. We always need your Detailed System Report to test your computer.ĭetailed System Report includes the full information about your computer. You need only open the support ticket and we will help you as soon as possible. Don′t worry to hesitate our support team. Follow your provider's instructions, delete all unknown DNS addresses.I′m not familiar with computer security and I′m afraid to use RegRun but I′m sure that I′m infected. Next, you have to check your DNS settings.If it does not help, you need totally reset your browser. Remove all unused extensions (or plug-ins) in your browsers.Remember: Chromium is a fake browser, the real name has to be Chrome. Check if shortcuts run the actual browser and not the fake ones. After that, check the shortcuts of your browsers on having additional addresses at the end of the command line.Find and delete all keys with virus name in it's content.Be careful! Do it only if you are fully sure that you do! Virus programs often use random filenames.
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